Introduced new ways of thinking on how to engage with its customers and clients, allowing the wider teams to engage more effectively and deliver better results for the business turning a black art into something real that added value to the business. Provided an in-depth knowledge of business development skills across the team improving our standing in the industry and how we promote the business to the wider industry.

• Inherited 4 under performing key accounts and gained preferred supplier accreditation that secured long term supply agreements and delivered growth.
• Introduced strategic account planning and built robust knowledge management information to secure additional business in the sector.
• Implemented a cultural change programme to move the business from a national account model to a business development model that focused on sector.
• Built relationships with major funding sources including HS2, Ports, Aviation, Highways and Rail to change Tarmac’s strategy and provide access to the right opportunities.
• Introduced colleagues to a vast network of contacts in the industry helping them develop their sector knowledge, providing reports to give a solid platform to their research.